Health Insurance FAQ

Click Here for details on coverage for UnitedHealthcare.
Insurance charges post once a day early in the morning. Therefore, if you register in the morning today then your charges will be posted the next business day.
Yes, you will receive your permanent insurance card, directly from UnitedHealthcare in the mail after the open enrollment period ends.
Enroll at UnitedHealthcare’s website and print a temporary insurance card by following these instructions. You will receive your official insurance card in the mail after the waiver period ends.

1)    Visit www.uhcsr.com and click on “Create Your Online Account” which will be located on the right side of the screen.

2)    Enter your first name, last name, date of birth (mm/dd/yyyy), and your GSU student email address. After doing this click “Continue” (DO NOT enter anything in the SR ID section).

3)    You then need to create a Username and Password.

4)    Next log into the account with the information you just created.

5)    Once you complete the steps in creating your account, you can file electronic claims, print out a temporary ID card, and access other services from your online account. These options will be located on the left side of the screen. 

Students who already have comparable insurance coverage can apply to waive the insurance requirement. A comparable plan is one that meets the minimum requirements indicated by the Georgia Board of Regents. UnitedHealthcare will determine if your coverage meets the minimum requirements. Click Here to see more details on waiver requirements. To apply for an insurance waiver:

  1. Go to the United Healthcare web site at www.studentcenter.uhcsr.com/gsu
  2. Select Waiver form
  3. Enter your Date of Birth and Panther ID#

A waiver of the mandatory health insurance is only valid for one semester, so you will have to submit a new waiver request for future semesters.

Yes, if your insurance does not provide acceptable coverage in comparison with that provided by UnitedHealthcare. However if your plan has comparable coverage and you still have been denied then follow these steps:

  1. If denied the first time, you may appeal by submitting another waiver request via UnitedHeathcare’s GSU Student Center webpage.
  2. If denied the second time, you may appeal by forwarding your insurance documents (English language translation) to Antony A Ware at aware4@gsu.edu. Items not in translated into the English language will NOT be accepted.

Please contact UnitedHealthcare with any other questions you have about coverage.